Leading Greats #15

Hello Friends,

Thank you for reading my newsletter => Leading Greats!

This is where I bring reflections from my wealth of knowledge and experience in healthcare and leadership incorporating well-being, plus new innovations.

I hope that you benefit from this information if even in some small way.

I appreciate your support!!

Thank YOU for being GREAT!

It has been another week of interesting conversations, discoveries - and a few glitches, with breakthroughs…

Healthcare needs Healing

What if the patients become the support for the healthcare staff!?

I recently had a heart rendering conversation with a friend - former clinician leader in healthcare who had just gone for a basic healthcare procedure.

Let’s call her Jill (assumed name).

Jill went for care in a high-profile healthcare facility, and she shared with me what that looked like.

I was getting ready to hear a great report that things are looking better for the healthcare frontline workers as Covid has paused in our area for months now.

That was not how the conversation went.

• Jill was frustrated. Her visit had been somewhat emotional as she saw the nurses working short staffed - that part was not a big surprise.

• Jill added that there were obvious bottlenecks to navigate for her visit. Equipment was not in great repair, or unavailable altogether.

• For a simple procedure that required a cable - that was being shared among a full unit - that cable was in demand by others while Jill had to wait for it.

• Healthcare supply chain issues are not fully resolved everywhere, this creates added burdens on staff at many levels.

• This report was reinforcement that if this organization at this level is under constraints - they are probably having the better of a bad situation as finances are strong for them - others may be faring much worse.

• Since there was an unexpected wait for this simple piece of equipment, Jill had down time with the nurse.

• The nurse got teary eyed and apologized for all the delays. Jill is quite understanding - she knows this business from her past roles. Jill told her to feel comfortable venting if it could help lighten her day.

Here we are at a point in healthcare in America moving past the Covid pandemic where the public is taking notice that healthcare systems are still constrained, and possibly for the long haul.

Burnout and moral injury are very real and present for clinicians in constrained systems.

Healthcare needs Heroes to bring viable solutions to the system constraints within!

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AI | Tech

This was a bit of a one-off week for technology glitches for me.

Saving all the details, but many things just did not transact, transmit, or land as planned.

We have come so far with tech - yet when tech gets a wrinkle - we can really feel it!

Full transparency - I have a yahoo mail account - from back in the days. I keep it, I have several different email accounts and providers for various purposes.

• Yahoo shocked me this week by locking up an account - for reasons that were never clear. I needed to pay for a technical call for the account to be reset.

• I already had my correct username; I had my correct password also.

• It seemed odd to have to pay $13.00 to have a FREE email account reset.

• Yahoo would not let me in - until I paid for access!

• I would appreciate hearing from my readers if you have experienced any unusual outages, and/or request for fees to regain momentum with your electronic services.

I am curious if this is an increasing activity - requesting fees for access to free services.

THANK YOU for sharing what you will on this concept.

On the Updraft

I have really been enjoying what Alexei Navolokin one of my connection friends on LinkedIn has been sharing on breakthroughs and insights related to AI and Technology innovations there.

https://www.linkedin.com/in/alexei-navolokin-5420563/

It feels good to have a few go-to people that you can rely on the keep bringing useful information and updates on AI and Technology.

The World needs more Great Leaders!

I am doing my part to develop and support courageous professionals in self-leadership as well as in leading teams and organizations to help solve some of our biggest problems.

For those who do not know my path to becoming a Executive Leadership & Performance Coach, I will recap a bit of that now.

While I trained and practiced as a clinician in my early career, I gravitated to the leadership route from working in the operating room in a large medical center in Manhattan, NY - where I worked on some of the most interesting, challenging, and state of the art surgical procedures.

• Many of these procedures were performed on some very famous and powerful people. Certainly, I will not mention any names of those under my care for privacy reasons.

• I can share that while on a brief walk to my job one early morning in NYC musician Billy Joel asked me for directions to the emergency room, as he was half-hanging out of the back passenger window of black Town Car seeming quite in distress.

• I directed him to the next turn his car was approaching. He managed to smile as his car made the turn I suggested.

I grew from that role into leadership with a large pharmaceutical company working in Neurosciences - having solutions oriented conversations with Neurologists, Neurosurgeons, and Psychiatrist - while developing national thought leaders.

Remember “Dr. Ruth” anyone? I used to see her regularly when I had meetings in her office building on the Upper East Side in Manhattan.

• During my time in the Pharmaceutical Leadership arena, I hired my first Executive Coach to deliver a series of trainings for our international teams for product launches overseas.

• The experience being around this Executive Coach left an impression on me - how he brought such experience and wisdom to his role.

• Honestly, I had a bit of Imposter Syndrome around him, I felt I knew only a sliver of what he knew and even less so how to deliver that as a leader then.

• Fast forward to being - leader as coach - internally in other healthcare and leadership roles I enjoyed the support and impact I could offer to those who I coached.

• Overtime - I took on a few coaches for my own personal development.

After benefiting tremendously, I was inspired to enter official Executive Coach training.

This was the finishing I wanted in order to offer my services to other motivated professional and successful leaders supporting them to surpass their boldest goals.

I met with my own coach this week.

• Coaches need coaching also to continue to keep focused and sharp in the work they offer.

• It was a transformative experience. We all need an unbiased, unrelated, non-hierarchical sounding board at times.

What I love about having my own personal coach - is that it is personal, focused on me and my goals, while it is not tied to employment.

There are huge potential gains from these coaching exchanges when the client puts in the work.

Personal Board of Advisors

I have been in more discussions about Personal Board of Advisors recently so I thought I would bring out the points below on these valuable resources.

A personal board of advisors is a group of trusted individuals who provide guidance, support, and expertise to help an individual navigate their personal and professional challenges and make informed decisions.

Here are some key aspects of a personal board of advisors:

Composition:

1. Trusted Individuals: The board typically consists of a small group of individuals who possess diverse skills, expertise, and perspectives relevant to the individual's goals and aspirations.

2. Varied Backgrounds: Advisors can come from various fields you can choose relevant to your needs, such as business, finance, academia, entrepreneurship, healthcare, or personal development.

3. Relationship and Trust: The members should be people whom the individual trusts, respects, and feels comfortable seeking advice from.

Titles and Experience Levels:

1. Mentors: Mentors are often more experienced individuals who have achieved success in the individual's field of interest or possess deep knowledge in a particular area.

2. Industry Experts: These advisors have subject matter expertise and can provide insights specific to the industry or domain the individual is involved in.

3. Coaches: Coaches focus on personal and professional development, helping the individual identify and achieve their goals, enhance skills, and overcome challenges.

Outcomes and Benefits:

1. Strategic Guidance: Advisors offer valuable insights, wisdom, and strategic thinking to help the individual make informed decisions and navigate complex situations.

2. Skill Development: They can provide guidance on skill enhancement, career progression, and personal growth.

3. Networking Opportunities: Advisors may facilitate introductions to their own networks, connecting the individual with influential individuals or potential collaborators.

4. Accountability and Support: The board can hold the individual accountable for their goals and provide support during challenging times.

5. Confidence and Perspective: Advisors can boost confidence, provide encouragement, and offer alternative viewpoints to broaden the individual's perspective.

Structure:

1. Regular Meetings: Board members and the individual meet periodically (monthly, quarterly, or as needed) to discuss goals, challenges, and seek advice.

2. Confidentiality: Members should maintain confidentiality and ensure that sensitive information shared within the board remains private.

3. Defined Roles: Each advisor has a specific role, such as mentor, expert, or coach, and their contributions align with their areas of expertise.

4. Clear Expectations: The individual communicates their objectives, challenges, and expectations to the board, and the advisors understand their roles in providing guidance and support.

A personal board of advisors is an informal arrangement and not a legally constituted governing body like a corporate board.

The structure and dynamics may vary based on the individual's needs and preferences.

These are a few key characteristics to bear in mind if you work with a personal board of advisors.

That is all - for this issue - of Leading Greats!

I hope that you got something of benefit here - Thank You for your support!

• Feel free to reach out to me and connect - with any questions, feedback, suggestions, to inquire about my work, etc. !

I am interested in keeping it great here!!

Let me know if you have ideas or referrals for features in my newsletter.

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Til next time - Keep it Great,

-Ronnie

Transformational Leadership Coach | Healthcare Leader | Advisor

• I help transform limiting practices for highly motivated professionals - so they may lead with increased engagement, effectiveness, and well-being.

https://www.linkedin.com/in/ronniekinseymba/

• Reach out to schedule a call to inquire about my work @ ronniekinsey.net